All about SugarHouse’s unique loyalty system

SugarHouse, which became known as Rivers Casino, is a casino establishment situated along the Delaware River in Philadelphia. This establishment was one of five casinos to be granted a gaming license by the Pennsylvania Gaming Control Board back in 2006. 

In 2019, SugarHouse made history by launching Pennsylvania’s first sportsbook. In many ways, 2019 marks a new era for this brick-and-mortar establishment as the company also launched its online casino and sportsbook. The launch made SugarHouse the first casino to offer online casino services in both New Jersey and Pennsylvania.

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SugarHouse’s online casino and sportsbook

As it stands, players within Pennsylvanian and New Jersey state lines get to enjoy a full-fledged online casino hosting an array of stunning casino games. SugarHouse has put together a rather comprehensive selection of slots and table games sourced from several prominent game providers. 

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In the game catalog, you’ll find progressive jackpot games from renowned Scandinavian developer NetEnt, and pristine live casino games from the industry-leading game developer Evolution Gaming. 

There’s also a handful of games from Greentube – a company run by the infamous slot machine manufacturer Novomatic.

All in all, SugarHouse has done a phenomenal job and put together a varied game catalog that has a lot to offer.

Promotions and rewards at SugarHouse casino

SugarHouse’s online casino doesn’t just offer a good game selection. You’ll also find a decent promo page. 

Here, you can find out what rewards are waiting for you. And anybody even remotely familiar with the online casino world would know that promotions and bonus offers are an integral part of any online casino.

The Rewards Center

The most eye-catching part of SugarHouse’s promo page is the Rewards Center – a specific area that you can access under My Account. 

We’re essentially talking about a loyalty system that keeps track of your gameplay and rewards you according to how much you play. This isn’t a new or unique concept, but certainly one that adds value to the customer experience. 

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The way the system works is by giving you Play Points for every game round you make. You can then use these Play Points as a currency to buy “Reward Center items” in the Rewards Center. 

For the most part, these “items” consists of so-called Virtual Credits, but SugarHouse doesn’t give a detailed explanation of how you can use these credits. That said, it’s probably safe to assume we’re looking at bonus cash, free spins, and things of that nature.

The Rush Rewards card

There’s also a Rush Rewards card that gives you free food and drinks and promotional offers when you visit the brick-and-mortar establishment in Philadelphia. 

To clarify, the Rush Rewards is a physical card that’s completely free of charge, and that can be linked to your online SugarHouse account. However, to get one of these cards, you need to visit the casino in Philadelphia. 

From what we can gather, the Rush Rewards card allows players to collect loyalty points that can be used in the online casino when they’re playing at the Rivers Casino. The deal also works the other way around, meaning that players can gather loyalty points online and exchange them for various perks at the casino in Philadelphia. 

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One seamless loyalty system

By merging the Rush Rewards card and the Rewards Center into one comprehensive and seamless loyalty system, SugarHouse has managed to marry the physical and online worlds in a very unique and inspiring way. This way, the SugarHouse website becomes a natural extension of Rivers Casino, and vice versa.

Get rewards when playing on mobile

These days, it would be pointless to launch an online casino without making sure the product works well on smartphones and tablets. Therefore, SugarHouse has developed an app that enhances the gaming experience when you’re playing on the go. 

This is the final piece of the puzzle that allows Rivers Casino to reach players wherever they are. Provided they’re within New Jersey or Pennsylvanian state lines, of course. 

You can download the app directly from the SugarHouse website or App Store. 

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How do I get my Rush Rewards card?

Visit Rivers Casino in Philadelphia, where personnel will help you sign up and connect the card to your SugarHouse account. Just remember to bring a valid ID.

Is there any other way to get Play Points?

Not really. Sometimes, SugarHouse might give out Play Points as part of a specific promo, but for the most part, you need play to get points.
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