Casumo

Casumo has been around since 2012, and it quickly rose to the ranks of the most popular online gambling sites.  It’s a comprehensive online casino, offering something for everyone, including slots, table games, card games, and a special Live Casino section. The site recently added a sportsbook as well.

More about Casumo

The platform’s service has been recognized on numerous occasions, making it one of the most-awarded online casinos. Since 2013, the site has received awards for innovation, mobile casino, affiliate program, and much more.

On top of that, the site offers a helpful customer support team and a wide range of banking options compatible with Canadian players. Most importantly, there are several interesting bonuses and promotions aimed at new and regular customers.

Casumo is owned by Casumo Services Limited, a company registered in Malta. Therefore, the main regulatory body overseeing the site’s operation is the Malta Gaming Authority but the casino is also licensed by the  British Gambling Commission.

If you’re interested in joining this site, make sure to read our Casumo review and learn more about its bonuses, games, latest campaigns, customer support, and more.

Bonuses and promotions

The casino offers two welcome bonuses — the casino and the sportsbook bonus. On top of that, it features promos for regular users from time to time. In the following section, we’ll focus on the casino welcome bonus, so let’s check out what it has to offer to new players.

Sign up bonuses/welcome bonuses

The welcome offer consists of two separate bonuses: a no deposit bonus and a deposit match bonus.

The no deposit bonus comes in the form of 20 Free Spins. All you have to do to receive them is open an account as a Canadian resident. As soon as you complete the registration process and opt-in for the bonus, you’ll get the spins for a game called Jammin Jars.

After you decide to make your first deposit, you’ll get a 100% bonus up to $500. In other words, the amount you deposit will be matched in bonuses. If you deposit, say, $50, you’ll get an additional $50.

The bonus spins come with an expiry period of 30 days and the wagering requirement of 30x.

The deposit bonus expires in 183 days and also needs to be wagered 30x before you can withdraw it. You need to deposit a minimum of $20 to become eligible for the deposit bonus, and the maximum you can bet is $10 per spin or $1 per bet line when using the bonus funds.

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VIP program

The entire Casumo platform is gamified in a way, meaning your experience on the site will feel as if you’re playing a video game. One of the things that will make your stay on the site exciting is the attractive loyalty/VIP program called the Adventure.

Essentially, whenever you join the site, you’ll get an avatar called simply “casumo.” As you collect points and fill in the progress bar, you’ll level up, and the cute little character will start changing its belt colors. Every new level on the Adventure brings many goodies, including:

• Free cash
• Free spins
• Valuables

As you reach higher levels, these rewards will become even more lucrative, and you can sometimes receive a reward just for levelling up.

When you join, your Casumo avatar will have a white belt. As you level up, the belt will change to yellow, red, blue, purple, and black — just like in popular martial arts.

Games available

Games make up the most important part of the Casumo. They are divided into the following categories on the site:

• Slot Machines
• Table Games
• Jackpots

Live casino

Of course, the site features a Top List section with games that are popular among its customers. You can also use a convenient Type & Search feature to find available games. You’ll need it, as the site offers 2,000+ titles.

Popular slots you can find on the site are Rainbow Riches, Golden Siris, Starburst, Rich Wilde and the Book of Dead, Legacy of Dead, and more. 

You’ll find games from industry-leading providers, including NetEnt, Microgaming, Play’n GO, Bally, IGT, Yggdrasil, Big Time Gaming, and more.

The table games section features games such as blackjack, baccarat, roulette, and casino poker. Of course, there are several variants of each of these games, so make sure to go through them and select the ones you like.

Some of the slots offer progressive jackpots, and it’s worth mentioning that Casumo features the legendary Mega Moolah, a slot that awards millions of dollars to lucky winners. Some of the other progressive slots available on the site are Mega Fortune, Hall of Gods, Divine Fortune, Wheel of Wishes, Fishin’ Frenzy, Wonder of Ages, Mighty Griffin, Fortunium Gold, and more. 

Pros and cons

Live casino

Casumo has been paying a lot of attention to the live dealer casino section lately. In fact, it’s one of the few to offer exclusive live rooms and be its own live casino provider. In other words, you’ll find several live games that you can only find on Casumo and nowhere else.

Other providers that offer their games in the Casumo’s live dealer section are Evolution Gaming and NetEnt, both being leaders in the live casino industry.

The four types of games you’ll find are:

• Blackjack
• Baccarat
• Roulette
• Game shows

All of these games come in different variations, so feel free to go through the list to learn more. If you’re into game shows, you’ll find some popular titles, including Mega Ball, Deal or No Deal, Monopoly Live, and Crazy Time.

The live dealer page also features several casino poker titles, and one craps live dealer game.

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Withdrawing & depositing

Below are the main methods Casumo accepts for withdrawing and depositing

All deposits are instant except for bank deposits, which may take up to three business days. The minimum deposit is $10, but the maximum may vary depending on the payment method of your choice.

Visa and bank withdrawals might take an additional 1-5 business days after the casino approves your transaction. The minimum withdrawal amount is $10.

The casinos may change their payment methods, withdrawal and deposit terms and conditions from time to time. Ensure to refer to the casino's website to ensure the information you have is up to date.

Customer support

You can contact the customer support team using one of the two following methods.

• Live chat — Just select the floating purple button located in the lower right side of the screen;
• Email — Send an email to [email protected].

No matter which method you prefer, you’ll receive a helpful response from one of the available support agents. They usually respond pretty quickly, especially if you use the live chat feature, as you’ll be put through the support team and chat with them in real-time.

The only downside we could find for the otherwise perfect online casino is the lack of phone support. It seems that Casumo relies on its customers to use the live chat as the most convenient method. In reality, there are still people who prefer calling to chatting.

Casumo also features an outstanding FAQ section where you can find information on a wide array of topics related to the casino, including customer support, account, payments, bonuses, the Adventure program, tournaments, licenses, security, and more.  

Summary

To sum up, from the moment you land on Casumo, you’ll understand why it’s one of the most awarded platforms. The team working on this platform paid attention to every single detail, gaining the trust of its entire customer base, which has been growing actively since 2012.

We couldn’t find any significant disadvantages for the site. If we were to nitpick, we’d say that Casumo could use a bit more non-live table games and introduce the option to contact the support by phone. Other than that, everything seems just right.

The casino is perfect both for new and experienced gamblers as it offers a wide range of games with different staking limits.

With more than 2,000 games available, you’ll embark on an online casino journey like you’ve never seen by joining Casumo. Don’t forget about its lucrative bonus offer that you can claim as soon as you go through the registration process and opt-in for the bonus.

Important

You must be 19 to gamble anywhere in Canada with the exception of the following regions which allow gambling at 18 : Montreal, Ottawa, Quebec, Manitoba, Alberta and Calgary.