How to Find a Reliable Casino

There are thousands of online casinos out there, but they are not all good for you. As a matter of fact, many are simply not worth it — they have a lousy service or are just scams. Therefore, to find a reliable online casino, you have to pay attention to several things, and we’ll cover them all in this article. Once you read the text, you’ll be able to separate the wheat from the chaff and find the best casinos in Canada for you. Read on.

Licensing Information

Licenses are the most important for determining a casino’s legal status. Don’t get us wrong — there are some pretty good casinos out there that don’t have an official license, but you don’t want to risk it if you’re new to the world of online gambling. 

The two most reliable international regulators are the Malta Gaming Authority and the United Kingdom Gambling Commission. If the casino of your choice features a license from either, that’s a good start. Curacao eGaming is also considered a reputable regulator, but there were casinos in the past that had a Curacao license and failed to provide high-quality service.

The point is: the casino should have at least some licenses than have none. Licensing information is usually located in the footer of the casino. If you cannot find it, make sure to contact customer support to find out more.

Here are some of our picks

Fairness and Trustworthiness

Online casinos need to be fair and trustworthy, but how is that exactly determined? Well, there are several reputable independent regulators that test RNG and other important aspects to determine whether a site is indeed fair. If a casino is tested by such a company, it will probably showcase the certificate at the bottom of the page, where you’ll be able to read more about it.

Software Providers

It’s simple: some online casino software providers are better than others, and you want to go for the best ones. Such examples might include Microgaming, Netent and Evolution. If the casino of your choice features games from leading providers, it probably means it’s safe and fair, as industry-leading providers don’t partner with just any online casino. 

On the other hand, if any of the provider names don’t ring a bell, you might want to think twice about joining the site. In that case, it’s always a good idea to read additional user reviews, as well as the reviews written by industry professionals. That way, you can learn more about the casino and its software providers to determine whether it’s worth it.

Customer Support

Customer support is an essential part of every online casino. However, some casinos fail to provide adequate support to their new and regular customers, and you definitely don’t want that. Therefore, it’s always wise to test customer support first before opening an account and see whether you’ll get all the answers. You should also pay attention to how much time the support agent needs to respond to you and which contact options are there. Ideally, the casino should feature a live chat feature, an email, and phone support.

Banking Options

Online casinos usually offer more than one payment method for deposits and withdrawals. The goal is to find the ones that offer the options that you frequently use to make online transactions. However, you also need to pay attention to the minimum and maximum deposit and withdrawal limits, as that can significantly affect your overall experience, especially if you’re on a budget, you’re a high-roller. 


Finally, almost every online casino offers bonuses for new and regular players. However, what’s offered on the surface can be completely different from what’s underneath. For example, a bonus offer might seem too lucrative but have unreal wagering requirements. The point is to read the bonus T&Cs section in order to determine whether there’s real value to the bonus or not. Pay attention to expiry dates, limits, wagering requirements, wagering contributions, and more.

View our full casino bonus online guide.


To sum up, finding a reliable casino is only half of the job. After you narrow down your choice to the several most reliable ones, you’ll need to select the one you like the most. To do that, you’ll have to go through their respective game portfolio and analyze their other aspects, such as promotions and bonuses, VIP programs, and more.

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