21.com

21.com is an online casino that was established in 2018 and offers its players everything they could want in a casino. Not only does the casino accept Canadian players and Canadian dollars, but you can view the site in Canadian English and Canadian French. 

The casino holds licenses from the Malta Gaming Authority, the United Kingdom Gambling Commission and AAMS. You can feel safe giving your information and money to it. Not only does the casino carry licenses from recognized gambling bodies, but in the Privacy Policy link, you can check the measures taken to ensure player safety. 

The site itself is bright, colorful, and simple to navigate, with many games in the library on the landing page. Mobile gaming is available at 21.com, and the site is well-known for having very fast withdrawals. 

There are many banking methods, top-notch player security, 24/7 customer service with live chat, and some lucrative bonuses and promotions. There are over 1,500 games in the casino, from classic table games, slots, video poker, and live casino games. 

21.com can be viewed in eight languages, and there are many useful links at the bottom of the landing page such as Privacy Policy, Terms & Conditions, and Casino Bonus & Rules, to name a few. 

Bonuses and promotions

21.com has some very lucrative bonus offers where you can really rake it in. It offers: 

• $1,000,000 in prizes with one Free Spin daily playing Game of the Month
• Sunday Boost - Deposit and play on Sunday to get 300 free spins on Monday
• 2 x 21 Free Spins when making a deposit during the week
• Prize Drops and Wins by playing selected Pragmatic Play games with a prize pool of $2,000,000

Sign up bonuses/ welcome bonuses

Not only does 21.com offer a great welcome bonus on your initial deposit, but it offers bonuses for your first four deposits. Here are the four bonuses in the welcome bonus package. 

• First Deposit - 100% bonus up to $100 +900 free spins playing the slots offering Vampires and Wolves
• Second Deposit - 25% bonus up to $500 
• Third Deposit - 50% bonus up to $500
• Fourth Deposit - 100% bonus up to $500

VIP program

There is a unique VIP program available at 21.com, that allows you to win bonus money and free spins. Here is how it works: 

• Play your favorite games at the casino 
• Check your e-mail to opt-in for marketing communications
• Claim the bonus money or free spins the same day you opt-in for marketing communications

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Games available

There are over 1,500 games available at 21.com, and they can be played in a wide variety of stakes. Not only that, but you can play the games in the demo mode, which means you can play for free.

This can be great for beginning players to get to know how to play a game, players that want to try their strategy on a new game before playing for money, or players that simply want to play for fun. All of the games are powered by some of the most reputable providers, such as NetEnt, Pragmatic Play, Relax Gaming, and Evolution Gaming.

In the Games link, you will see a filter for searching for games by provider or by title (A-Z). The categories of games, which are links, are Featured, New, Slots, Video Poker, Table Games, Live Casino, and All Games. 

There are simple slots games with not many features, or there are more complex slots games with more paylines and features such as scatter symbols, wild symbols, multipliers, free spins, and bonus games. 

There are not many table games, but 21.com does have all the big ones covered in blackjack, various roulette variants, and baccarat. It also has a few variations on popular games, such as Roulette Advances, Blackjack+, and Big Win Baccarat. 

Pros and cons 

Live casino 

There is an impressive list of live casino games with live dealers that you can chat with. Like the regular table games, most games in the live casino are some variation of blackjack, baccarat or roulette. 

There are more variations of games available at the live casino than the regular one. Just a few other titles in the live casino are Dragon Tiger, Monopoly Live, Dream Catcher, Deal or No Deal, and Mega Ball.

It was mentioned before that you can play most of the games in the demo mode for free. However, the live casino games can’t be played for free. There are a variety of stakes that you can play the live casino games for, and they give you a great gaming experience since you can chat with the live dealer, giving you a little more of a real casino experience. 

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Withdrawing & depositing

21.com doesn’t have as extensive a list of banking methods as some casinos do, but there is a decent selection to choose from. One thing that stands out is that all deposit methods can also be used for withdrawals.

The minimum deposit at the site is $25, and the minimum withdrawal is $50. All of the deposit methods have instant processing times, so as soon as you confirm a deposit, you are ready to play and win. 

The withdrawal times will depend on the method you choose, with eWallets having the fastest processing times. If you have any banking issues, you can contact customer support, and there is also a Banking sublink in the FAQ link at the bottom of the page. 

The deposit & withdrawal methods: 

The casinos may change their payment methods, withdrawal and deposit terms and conditions from time to time. Ensure to refer to the casino's website to ensure the information you have is up to date.

Customer support

While 21.com has good customer service support, it is not great simply because there is no phone support. However, it does have email support ([email protected]), and they are very prompt in getting back to you. 

The best thing about the support has to be the 24/7 live chat, and there is always a live chat prompt at the bottom right-hand side of any page you are on. Using the live chat with a customer service representative, you can usually get any issues taken care of quicker than sending an email.

Review summary

While 21.com is a solid online casino in Canada that offers a lot to its players, there are some things missing. A lack of phone support for customer service, poker games, and progressive jackpot games takes away from the overall experience of the casino. Still, there are many good qualities to 21.com.

The welcome deposit is one of the highlights of the casino, with bonuses on your first four deposits up to $1,000. The site welcomes and accepts Canadian dollars, and you can view the site in Canadian English and French. 

Despite the things that it doesn’t have, 21.com is a reliable online casino with many games to play, 24/7 customer support, a good selection of banking methods, and multiple bonuses and promotions for its players.

Important

You must be 19 to gamble anywhere in Canada with the exception of the following regions which allow gambling at 18 : Montreal, Ottawa, Quebec, Manitoba, Alberta and Calgary.