Sign up and receive a $1,600 Welcome Bonus on your first 4 deposits!
JackpotCity Casino
Ample selection of games
Multiple bonuses and promotions
Reliable and safe
VIP Gaming and Reward Program
Live Casino
Table Games
Payment Methods


JackpotCity Casino

Since it has been in business for the past 24 years, JackpotCity Casino has established a reputation as one of the most trustworthy online operators in the industry. It satisfies most of the gambling requirements that picky gamers have and was created and run by Microgaming. Among the top reasons it's so popular are JackpotCity Casino's payments, reputation, and security.

For both novice and seasoned gamers, JackpotCity Casino offers a sizable and varied range of casino games. With 660 different games in a constantly expanding catalog, you'll never run out of possibilities.

For all users looking to make the most of a traditional and exciting casino scene that only big cities like Las Vegas have to offer, JackpotCity Casino could be the right option. Through their website or mobile app, JackpotCity Casino is the ideal location to take in all the casino action while relaxing in one's own home.

The ambiance and thrill of playing at some of the most notorious and featured casinos in Las Vegas are brilliantly captured by JackpotCity Casino. JackpotCity Casino may provide new players and expert players with the opportunity to maximize their casino gaming experience at one of Canada's most recognizable companies.

live dealer

Versatile live casino


Ample selection of games


Trusted operator

Bonuses and Promotions

In terms of bonuses and promotions, these are some of the most prominent and popular current promotions run by JackpotCity Casino:

Welcome Bonus

Sign up and receive a $1,600 Welcome Bonus that is given as follows:

  • A 100% match up on your first, second, third, and fourth deposits of up to CA$400 for each deposit

VIP Program, Loyalty Bonuses, and More

Most online casinos have established a six-tier loyalty award system, and JackpotCity Casino is no exception. This system is only available to players who match the VIP requirements. You begin at the Bronze level when you join up for an account at JackpotCity Casino, and you will receive 2,500 loyalty points simply for doing so. There are a total of six levels, including Silver, Gold, Platinum, and Privé, in addition to Bronze.

You will accumulate loyalty points each time you make a deposit or play at the casino. Gaining loyalty points allows you to climb the levels and take advantage of extra benefits that apply to all casino games. Additionally, after obtaining a certain number of points, you may exchange them for bonus credits that you can use to play your preferred casino games. 

Overall, the JackpotCity Casino VIP Club is one of the features that most experienced players are drawn to since it gives all players value for their money when they choose their favorite games to play.

Games Available

In terms of games offered by JackpotCity Casino, multiple categories have qualified as some of the most favored by new and expert users. Some of these include:

  • Slots 
  • Roulette 
  • Blackjack
  • Hold'em Poker
  • Baccarat
  • Super Sic Bo
  • Deal or no Deal
  • Bingo
  • Video Poker
  • Craps
  • Lottery
  • Poker

Live Casino

JackpotCity Casino has some of the most robust offers in terms of live games and live dealers to play, which include the following: VIP Room Live Blackjack, Lightning Roulette, Live Roulette, Three Card Poker, Monopoly Live, DreamCatcher, Dragon Tiger and Casino Hold'em Live.

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Pros and Cons

Let's look at some of the pros and cons of joining JackpotCity Casino next.


  • More than two decades in the gaming industry
  • A wide range of payment methods is available
  • Fantastic mobile casino app
  • It supports more than a dozen languages
  • Customer support available around the clock


  • No telephone number for assistance
  • No cryptocurrency transactions accepted
  • No sports betting options available

Withdrawing and Depositing

In terms of payment methods, JackpotCity Casino offers the following payment methods for deposits: Visa (debit and Electron), Mastercard, Maestro, PayPal, Skrill, Neteller, Paysafecard, and Wire transfer.

For withdrawals, the casino offers the following methods: Visa (debit and Electron), Mastercard, PayPal. Skrill, and Neteller.

Customer Support

JackpotCity Casino offers customer service around the clock if you encounter any issues while using the website. This means that you may get in touch with customer support for any questions you may have from Monday through Sunday, regardless of the time.

If you want assistance, you have two options: live chat and email support. The former is always ideal if you wish for prompt assistance and response time. On the other hand, if your question is not urgent, using the email support contact form is an excellent option because you often get a response within just a few hours. Multiple languages are available for both assistance channels.

To be clear, JackpotCity Casino does not currently provide a callback or phone assistance option. However, given how long this gaming website has been in operation, it's a little sad that these options aren't included.

Users have expressed their happiness at the casino's recent addition of a FAQ area. Most people utilize FAQs as their primary filter and most helpful addition. Players can look for answers to some of the most frequent questions concerning the casino, its games, and other difficulties, concerns, or straightforward questions. 

In terms of customer service, JackpotCity Casino is a great choice.


📝 Is JackpotCity Casino safe to play?
📝 Who owns JackpotCity Casino?
📝 Can I play for free at JackpotCity Casino?
📝 Does JackpotCity Casino have a gaming app?

Review Summary

It's common to wonder about an online casino's business methods and security measures when you first try it out. However, for novice and seasoned players, this is one of the most crucial factors.

It is evident that JackpotCity Casino primarily targets large markets based on its payment options and supported languages. In addition to its home nation of Canada, JackpotCity Casino also operates in Germany, New Zealand, and Ireland. Furthermore, the casino welcomes players from anywhere in the world. However, U.S. and U.K. gamers cannot register on this website.

The casino might make a few minor improvements in the future. However, the absence of phone assistance and the vague bonus and VIP offers are the two main issues consumers have brought up.

However, there are no significant disadvantages that would keep players from signing up with this top gaming company. JackpotCity Casino's website is reputable, well-established, and filled with helpful information.

In addition, JackpotCity Casino has chosen to keep its offerings open, diverse, and consistent, offering large signup bonuses and ongoing offers and promotions. Whether you are a seasoned high roller or a new player just getting started, JackpotCity Casino may be an option when looking for a top online casino.

Sign up and receive a $1,600 Welcome Bonus on your first 4 deposits!
Ample selection of games
Multiple bonuses and promotions
Reliable and safe



You must be 19 to gamble anywhere in Canada with the exception of the following regions which allow gambling at 18: Montreal, Ottawa, Quebec, Manitoba, Alberta, and Calgary.

About JackpotCity Casino

LicensingMalta, Kahnawake
AwardsPlatform Of The Year 2020, Software Supplier 2020, Corporate Health And Wellbeing 2020, Best Employee Support Award 2020, Great Place To Work 2020, Mobile Product 2017, Digital Gaming Innovation 2015, Mobile Product of the Year 2017, iGaming Software 2018, PlayItForward 2019

Contact info


Casino features

Live chat
TypeInstant Play, Mobile
GamesLive Casino, Poker, Slots, Table Games
ProvidersNetEnt, Microgaming
PaymentsVisa, MasterCard, Paysafe, Neteller