Slots Palace (also referred to as SlotsPalace) is an online casino owned and operated by Araxio N.V the company is incorporated in Curacao. That’s why this online casino is licensed and regulated by Curacao e-Gaming.
The entire online platform is actually imagined to be a virtual palace that includes a hotel and a casino. Even the live chat with customer support is called Room Service. The design is full of these nice little touches that provide Slots Palace visitors a unique online gambling experience.
The first impression of the platform was great. Still, we decided to explore all the “rooms” of this palace and see for ourselves whether the interior is as great as the exterior. Let’s find out.
First of all, let’s explore the available bonuses for new and regular players.
Once you join the site, you’ll become eligible for the welcome package, which spans over three deposits.
You’ll get a 100% match bonus of up to $500 on your first deposit. In other words, everything you deposit will be matched in bonuses. For example, if you deposit $100, an additional $100 will be added to your bonus balance.
The second deposit bonus is a 75% match bonus up to $300, and the third is a 50% bonus up to $200. You’ll also receive 50 free spins on your third deposit.
Slots Palace offers a unique VIP programme that can help you boost your experience on the site, get better monthly withdrawal limits, enhanced cashback bonuses, and even personal account managers.
The VIP programme is tiered, meaning you can progress through levels to get better deals. There are five levels, and once you reach the fifth one, you’ll increase your monthly withdrawal limit to a maximum possible amount, get a 15% cashback deal and receive an account manager.
Moreover, you’ll have an opportunity to receive various other bonuses and promotions that otherwise aren’t available.
To progress through levels, all you have to do is play games and collect points.
There’s also an interesting Art Collection page that kind of works like an additional loyalty program. Basically, you’ll receive achievements as you play games and will be able to unlock various pieces of art on the site, which you can then use to get diamonds on the site.
Even if you don’t join the VIP programme, you’ll still have plenty of opportunities to collect various prizes via the promotions aimed at regular players. Make sure to keep an eye on the Promotions section and learn more about the latest deals at Slots Palace. For example, the promos that are currently active allow players to collect up to 15% cashback bonus up to $3,000 and get 50 exclusive free spins.
Games are the central part of every online casino, and Slots Palace is no exception. Even though online video slots make up the biggest part of the offer, they are not the only type of game you can find. You’ll have an opportunity to play all kinds of other games, including roulette, blackjack baccarat, video poker, jackpot games, live casino games, and more.
All games are provided by industry-leading developers, including Play’n GO, Evolution Gaming, Pragmatic Play, NetEnt, Felix Gaming, Fugaso, Quickfire, Red Tiger, Spinomenal, Skywind Group, Elk Studios, Yggdrasil, Amatic, BTG, Push Gaming, Quickspin, Wazdan, Booongo, No Limit City, BF Games, EGT, iSoftGet, RedRake, Relax Gaming, Playson, Betsoft, Endorphina, Habanero, Pariplay, Tom Horn, 1x2 Gaming, PG, Green Jade Games, Leap, B Gaming, GameArt, IronDog Studio, and Hacksaw Gaming.
The platform offers a wide array of popular slots, and some of them are considered absolute classics, such as Book of Dead or Gonzo’s Quest. You’ll find plenty of other popular games, such as:
If you like playing for the big prizes, you should check out the Jackpot sub-category, where you’ll have a chance to play some of the popular slots offering lucrative rewards. Some of the titles worth checking out are:
Blackjack and roulette are the most popular options at Slots Palace, but you’ll find other popular table games, including baccarat, craps, and more. There’s a decent selection of RNG options, but the majority of titles are offered with live dealers, which we’ll explore below. First, let’s check the video poker options.
If you’re into video poker, you’ll have an opportunity to play some of the popular variations, such as All Aces Poker, American Poker, Joker Poker, American Gold Poker, Magic Poker, and more. The Video Poker section also features other forms of casino poker games available in RNG and live dealer variations, such as Caribbean Stud, Three-Card Poker, and others.
Live dealer games play an important role at Slots Palace’s offer. They even have a separate live casino page dedicated just for them. Once you click on Live Casino, you’ll open the main lobby and have a chance to explore all available games.
It goes without saying that blackjack is the most popular option, with most rooms dedicated to the card game. Moreover, you’ll see plenty of games that offer various types of baccarat and roulette.
Apart from them, you’ll find other popular card games, such as Caribbean Stud, Three Card Poker, Texas Hold’em Bonus Poker, and more. Sic Bo fans will also have a chance to play some of the titles.
Slots Palace also offers a good deal of game shows. If you enjoy this type of live casino entertainment, you’ll definitely have a ball while playing games such as Monopoly Live, Dream Catcher, Deal or No Deal, and more.
Slots Palace offers fast deposits using one of the accepted payment methods. Right now, Canadian players can use one of the following options to make deposits and withdrawals on the site:
The casinos may change their payment methods, withdrawal and deposit terms and conditions from time to time. Ensure to refer to the casino's website to ensure the information you have is up to date.
Slots Palace offers fantastic customer support in several languages. There are separate numbers for Austria, Finland, Hungary, Norway, Poland, Russia, and Portugal. English speakers need to call the international number in order to get in touch with support.
If you prefer writing to calling, you can use the live chat feature available 24/7 or send an email to the support.
If you don’t feel like contacting support, make sure to check the FAQ section and see whether you can find an answer there. However, the biggest disadvantage we could find on the platform is the relatively small FAQ section containing only ten questions with short answers. This part of the platform needs to be improved and provide users with more help. Some casinos feature hundreds of questions on their FAQ pages.